Help Center
Frequently Asked Questions
Find answers to the most common questions about our apostille and
notary services.
What is an apostille?
An apostille is a certificate issued by a designated authority that
authenticates the origin of a public document for use in another
country. It's required for documents being used abroad that are
signatories to the Hague Convention of 1961. The apostille certifies
the authenticity of the signature, the capacity in which the person
signing the document acted, and the identity of any seal or stamp
attached to the document.
How long does the apostille process take?
Processing times vary depending on the document type and destination
country. Typically, Texas Secretary of State processing takes 3-5
business days for standard service and 24-48 hours for rush service.
FBI background checks require additional processing time at the
federal level. We offer expedited services for urgent needs.
What documents can be apostilled?
Common documents that can be apostilled include: birth certificates,
marriage certificates, death certificates, divorce decrees,
educational documents (diplomas, transcripts), powers of attorney,
business documents, court records, and FBI background checks.
Requirements may vary depending on the destination country.
Which countries accept apostilles?
Over 120 countries are members of the Hague Convention and accept
apostilles. This includes most countries in Europe, Asia, North
America, South America, and Australia. Countries not part of the
Hague Convention may require authentication or legalization through
their embassy or consulate.
Do you offer remote online notarization (RON)?
Yes! As a Remote Online Notary (RON) in Texas, we can perform
notarizations via secure video conference. This allows you to sign
documents from the comfort of your home or office without traveling.
The notarized documents can then be apostilled as needed.
What is the difference between an apostille and authentication?
An apostille is a simplified certification for countries part of the
Hague Convention. For countries not part of the Hague Convention, a
multi-step authentication process is required, which may involve
certification by the state, the U.S. Department of State, and the
destination country's embassy or consulate. We can help determine
which process your documents need.
Can you apostille FBI background checks?
Yes! We specialize in FBI background check apostilles. As a
Certified Apostille Agent, we can obtain the federal authentication
from the U.S. Department of State for your FBI Identity History
Summary. We offer expedited 10-day guaranteed processing.
Do you offer mobile notary services?
Yes, we offer mobile notary services throughout Bastrop County and
Travis County, Texas. We can travel to your home, office, or any
location that's convenient for you. Additional travel fees may apply
for locations outside our primary service area.
Still Have Questions?
Can't find the answer you're looking for? Our team is here to help
with any questions about your apostille needs.
Contact Us